This privacy policy was last updated on 19 October 2026 and applies to citizens and lawful permanent residents of the European Economic Area and Switzerland.
In this privacy policy, we explain what we do with the information we receive about you via https://tuskwood.com. We recommend that you read this statement carefully. In processing your data, we comply with the requirements of data protection legislation. This means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this through this privacy policy;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases where your consent is required;
- we take appropriate security measures to protect your personal data and require the same of parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted at your request.
If you have any questions or would like to know exactly what data we hold about you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes related to our business activities, which may include the following: (click to expand)1.1 Contact – by telephone, post, email and/or web form
1.1 Contact – by telephone, post, email and/or web form
For this purpose, we use the following data:
- A first and last name
- An email address
- A telephone number
The legal basis on which we may process this data is:
Retention period
We retain this data for the following number of months after the service ends: 12
1.2 Payments
1.2 Payments
For this purpose, we use the following data:
- A first and last name
- A home or other physical address, including street name and city name
- An email address
- A telephone number
- IP address
- Financial information such as bank account number of credit card number
- Commercial information, including records of personal property, products or services purchased, obtained or considered
The legal basis on which we may process this data is:
Retention period
We determine the retention period using established objective criteria: payment and order records are retained through the seventh year after the end of the calendar year in which the financial year ended, in accordance with accounting and tax legislation.
1.3 Registering an account
1.3 Registering an account
For this purpose, we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and city name
- An email address
- A telephone number
- IP address
- Commercial information, including records of personal property, products or services purchased, obtained or considered
The legal basis on which we may process this data is:
Retention period
We retain this data until the service ends.
1.4 Newsletter
1.4 Newsletter
For this purpose, we use the following data:
- An email address
- IP address
- Internet activity information, including, but not limited to, browsing history, search history and information about a consumer’s interaction with a website, application or internet advertisement
The legal basis on which we may process this data is:
Retention period
We retain this data until the service ends.
1.5 To support services or products that a customer wants to purchase or has purchased
1.5 To support services or products that a customer wants to purchase or has purchased
For this purpose, we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and city name
- An email address
- A telephone number
- IP address
- Commercial information, including records of personal property, products or services purchased, obtained or considered
The legal basis on which we may process this data is:
Retention period
We retain this data for the following number of months after the service ends: 36
1.6 To comply with legal obligations
1.6 To comply with legal obligations
For this purpose, we use the following data:
- A first and last name
- A home or other physical address, including street name and city name
- An email address
- A telephone number
- IP address
- Financial information such as bank account number of credit card number
- Commercial information, including records of personal property, products or services purchased, obtained or considered
The legal basis on which we may process this data is:
To comply with a legal obligation.
Retention period
We determine the retention period using established objective criteria: records that must be retained by law are kept through the seventh year after the end of the calendar year in which the financial year ended.
1.7 Compiling and analysing statistics to improve the website.
1.7 Compiling and analysing statistics to improve the website.
For this purpose, we use the following data:
- IP address
- Internet activity information, including, but not limited to, browsing history, search history and information about a consumer’s interaction with a website, application or internet advertisement
- Geolocation data
The legal basis on which we may process this data is:
Retention period
When the service ends, we retain this data for the following period: 14 months.
1.8 Deliveries
1.8 Deliveries
For this purpose, we use the following data:
- A first and last name
- A home or other physical address, including street name and city name
- An email address
- A telephone number
- Commercial information, including records of personal property, products or services purchased, obtained or considered
The legal basis on which we may process this data is:
Retention period
We retain this data until the service ends.
2. Sharing with other parties
We share this data only with processors and other third parties for whom consent must be obtained.
Processors
Name: Hostinger International Ltd.
Country: Cyprus
Purpose: Web hosting, database, security logs and email operations
Name: Brevo (Sendinblue SAS)
Country: France
Purpose: Double opt-in, mailing list and newsletter distribution
Third parties
Name: DHL Freight (Sweden) AB
Country: Sweden
Purpose: Delivery, shipping notifications and handling of the shipment
Data: Name, delivery address, email address, telephone number, and order and shipment details
Name: WooPayments / Stripe
Country: Ireland
Purpose: Payment processing, fraud prevention, refunds and payouts
Data: Name, billing address, email address, telephone number, order amount, payment and transaction details, and technical security information
Name: PayPal (Europe) S.à r.l. et Cie, S.C.A.
Country: Luxembourg
Purpose: Payment processing, fraud prevention, disputes and refunds
Data: Name, billing address, email address, telephone number, order amount, and payment and transaction details
Name: Google Ireland Limited (Google Analytics)
Country: Ireland
Purpose: Consent-based website statistics and measurement of shop usage
Data: IP address, device and browser information, pages visited, events, and order-related metrics without direct payment information
3. Cookies
Our website uses cookies. For more information about cookies, please see our Cookie policy.
4. Data disclosure practices
We disclose personal data if we are required to do so by law or court order, to a law-enforcement authority, to the extent permitted by other legal provisions, to provide information or to investigate a matter concerning public safety.
If our website or organisation is taken over, sold or involved in a merger or acquisition, your data may be disclosed to our advisers and any prospective purchasers and transferred to the new owners.
We have entered into a data processing agreement with Google.
Google may not use the data for other Google services.
We block data relating to complete IP addresses.
5. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
6. Third-party websites
This privacy policy does not apply to third-party websites linked from our website. We cannot guarantee that these third parties handle your personal data reliably or securely. We recommend that you read the privacy policies of those websites before using them.
7. Changes to this privacy policy
We reserve the right to make changes to this privacy policy. We recommend that you read it regularly to stay informed of any changes. In addition, we will actively inform you whenever possible.
8. Access to and changes to your data
If you have any questions or would like to know what personal data we hold about you, please contact us using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it and how long it will be retained.
- Right of access: You have the right to access the personal data about you that we know.
- Right to rectification: You have the right to supplement or correct your personal data, or have it deleted or blocked, at any time.
- If you give us your consent to process your data, you have the right to withdraw that consent and have your personal data deleted.
- Right to data portability: You have the right to request all your personal data from the controller and transfer it in full to another controller.
- Right to object: You can object to the processing of your data. We will take this into account unless there are justified grounds for the processing.
Make sure you always clearly state who you are, so that we can be sure we do not amend or delete data about the wrong person.
9. Submitting complaints
If you are not satisfied with the way we handle (a complaint about) the processing of your personal data, you have the right to lodge a complaint with the data protection authority.
10. Contact details
Joel Andersson
Idstigen 2, 343 37 Älmhult
Sweden
Website: https://tuskwood.com
Email: info@ex.comtuskwood.com
Telephone: +46 73 517 10 90
11. Data requests
For the most common requests, we also offer you the option of using our data request form.