Last updated: January 7, 2026
We at Tuskwood.com is committed to protecting your privacy. This policy describes how we collect, use and protect your personal data when you visit our website or make a purchase of our aquascaping products.
1. What information do we collect?
When you interact with our store, we collect the following data in order to deliver your order and provide you with the best possible service:
- Identity data: Name and social security number (if required by the payment provider).
- Contact details: Billing and shipping address, email address and phone number.
- Transaction data: Details of the products you bought and payment confirmations.
- Technical data: IP address, login details and how you use our website (via cookies).
2. Why do we collect this data?
We process your data in order to:
- Manage your order: Send your roots, stones and accessories to the right address.
- Payment processing: Conduct secure transactions through our partners.
- Customer service: Help you with questions about your purchase or specific roots.
- Marketing: Send newsletters with aquascaping tips and product news (only if you have accepted).
3. third-party providers (Who do we share data with?)
For your WooCommerce store to work, we share necessary information with:
- Payment providers: (e.g. Klarna, Stripe or PayPal) to process your payment.
- Logistics partners: (e.g. PostNord, DHL) to deliver your package.
- Analytical tools: (e.g. Google Analytics) to understand how visitors navigate the store.
4. How long do we keep your data?
We only keep your data for as long as it is necessary to fulfill the purposes for which it was collected, as well as to comply with legal requirements (for example, the Accounting Act which requires storage for 7 years).
5. your rights
You have a right under the GDPR:
- Extract from the register: To know what data we hold about you.
- Correction: To have incorrect data corrected.
- Erasure: Being ”forgotten” and having your data deleted (unless we have to keep it for legal reasons).
6. cookies
We use cookies to keep track of the contents of your shopping cart while you browse the site and to improve your user experience.
7. contact information
If you have any questions about how we handle your personal data, please contact us at E-mail: info@tuskwood.com Address: Idstigen 2, 34337 Älmhult, Sweden