{"id":2400,"date":"2026-01-07T11:38:07","date_gmt":"2026-01-07T11:38:07","guid":{"rendered":"https:\/\/tuskwood.com\/?page_id=2400"},"modified":"2026-01-07T20:12:51","modified_gmt":"2026-01-07T20:12:51","slug":"oppet-kop-for-8-weeks-policy-for-returns-and-exchanges-politique-de-retour-et-dechange","status":"publish","type":"page","link":"https:\/\/tuskwood.com\/fr\/oppet-kop-i-8-veckor-policy-for-returer-och-byten\/","title":{"rendered":"Achat ouvert pendant 8 semaines ! Retours"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Derni\u00e8re mise \u00e0 jour : 7 janvier 2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nous voulons que votre paysage aquatique soit aussi extraordinaire que vous l'avez imagin\u00e9. C'est pourquoi nous offrons les conditions les plus g\u00e9n\u00e9reuses du secteur, afin que vous puissiez essayer d'obtenir le r\u00e9sultat parfait.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. 8 semaines d'achat ouvert (notre garantie Scaper)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Nous savons qu'il est difficile de voir exactement comment une racine s'adapte avant de la tenir au-dessus de l'aquarium. C'est pourquoi nous proposons <strong>8 semaines d'achat ouvert<\/strong>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Achetez les pi\u00e8ces de votre choix.<\/li>\n\n\n\n<li>Essayez-les dans votre am\u00e9nagement paysager.<\/li>\n\n\n\n<li>Renvoyez ce qui reste ou ce qui ne convient pas.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Conditions de retour<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pour qu'un retour soit autoris\u00e9, les crit\u00e8res suivants doivent \u00eatre remplis :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les marchandises doivent \u00eatre <strong>\u00e9tat neuf<\/strong>. Comme il s'agit d'un mat\u00e9riau naturel, cela signifie que les racines\/pierres ne doivent pas avoir \u00e9t\u00e9 sci\u00e9es, coll\u00e9es, bouillies ou tremp\u00e9es.<\/li>\n\n\n\n<li>Le produit doit \u00eatre bien emball\u00e9 (de pr\u00e9f\u00e9rence dans son emballage d'origine) afin qu'il ne soit pas endommag\u00e9 pendant le transport.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. les frais de retour<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">En exer\u00e7ant votre droit de r\u00e9tractation ou d'achat ouvert, vous vous engagez \u00e0 <strong>le client pour le fret de retour<\/strong>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vous pouvez choisir n'importe quelle soci\u00e9t\u00e9 d'exp\u00e9dition, mais nous recommandons que le colis soit suivi.<\/li>\n\n\n\n<li>Conservez toujours le re\u00e7u de retour jusqu'\u00e0 ce que nous ayons confirm\u00e9 que nous avons re\u00e7u le retour.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Comment effectuer un retour ?<\/h3>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Envoyez-nous un courriel \u00e0 <strong>info@tuskwood.com<\/strong> et indiquez votre num\u00e9ro de commande et les produits que vous souhaitez retourner.<\/li>\n\n\n\n<li>Nous vous enverrons des instructions et une adresse de retour : <strong>Tuskwood, Idstigen 2, 34337 \u00c4lmhult<\/strong>.<\/li>\n\n\n\n<li>Emballez soigneusement les marchandises et renvoyez-les nous.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">5. remboursement<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Une fois que nous avons re\u00e7u et v\u00e9rifi\u00e9 que l'article est dans un \u00e9tat neuf, nous cr\u00e9ditons votre facture ou remboursons l'argent via la m\u00eame m\u00e9thode de paiement que vous avez utilis\u00e9e pour l'achat (par exemple, Klarna ou Stripe). Cette op\u00e9ration est normalement effectu\u00e9e dans les 7 jours ouvrables suivant la r\u00e9ception du retour.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6 plaintes<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si un article est endommag\u00e9 \u00e0 l'arriv\u00e9e ou si vous avez re\u00e7u le mauvais produit, veuillez nous contacter imm\u00e9diatement \u00e0 l'adresse info@tuskwood.com. Si la r\u00e9clamation est approuv\u00e9e, Tuskwood.com paiera bien s\u00fbr tous les frais d'exp\u00e9dition.<\/p>","protected":false},"excerpt":{"rendered":"<p>Senast uppdaterad: 7 januari 2026 Vi vill att din aquascape ska bli precis s\u00e5 fantastisk som du f\u00f6rest\u00e4llt dig. D\u00e4rf\u00f6r [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2400","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"admin","author_link":"https:\/\/tuskwood.com\/fr\/author\/admin\/"},"uagb_comment_info":0,"uagb_excerpt":"Senast uppdaterad: 7 januari 2026 Vi vill att din aquascape ska bli precis s\u00e5 fantastisk som du f\u00f6rest\u00e4llt dig. D\u00e4rf\u00f6r [&hellip;]","_links":{"self":[{"href":"https:\/\/tuskwood.com\/fr\/wp-json\/wp\/v2\/pages\/2400","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tuskwood.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tuskwood.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tuskwood.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tuskwood.com\/fr\/wp-json\/wp\/v2\/comments?post=2400"}],"version-history":[{"count":0,"href":"https:\/\/tuskwood.com\/fr\/wp-json\/wp\/v2\/pages\/2400\/revisions"}],"wp:attachment":[{"href":"https:\/\/tuskwood.com\/fr\/wp-json\/wp\/v2\/media?parent=2400"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}